exceeding expectations since 1992
The Call Center Genius®
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Know IT!'s TNT Call Center System is the center-piece of our Call Center Genius solutions and services. The TNT System elegantly combines the digital voice and data-handling functions that every modern call-center requires.
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Uncompromising solutions for customer relationship management of all phone, web and mail contacts
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With one budget and one system to administer you can now handle everything from Predictive Dialing to Call-Blending or from IVR to Digital Recording with one non-proprietary system.
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Smoothly combine: contact management & visual scripting with unlimited data links, data-mining, automatic data conversion/ filtering/ de-dup'ing, fulfillment & much more.
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Well proven TNT architecture
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Highly expandable in increments of 4 to 120 stations and 8 to 240 lines per subsystem; up to 16 subsystems per Call Control Server.
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Fault-tolerant to fully redundant configurations
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If you have a call-center, you need this system! If you just need one voice component today and are planning to phase others in later, you need THIS system!
Our Team can help Your Team
today!
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